The Shakespeare Birthplace Trust is looking for two Visitor Reception Assistant's to work at Shakespeare’s Birthplace to support us over the 2025 season.

There are two contract types available, working 26 hours per week over 4 days and working 13 hours per week over 2 days. The contracts will run from Monday 10 March 2025 to Sunday 2 November 2025.

As a Visitor Reception Assistant you will be responsible for delivering excellent standards of visitor experience through a warm welcome and sharing of information to enhance visitors’ understanding of the offer. You will also contribute to the financial sustainability of the Trust by ensuring that opportunities are taken to maximise sales through an efficient and professional admission process leading to increased average admissions and secondary spends.

To be successful in this role you will have experience of working in a high profile, customer-facing operation, preferably a busy visitor attraction with a diverse audience. You will be used to delivering against a range of KPIs including financial and visitor satisfaction targets. A sound understanding of customer service principles, experience of using EPOS ticketing systems, and cash handling are also essential.

If you would like to know more and to apply please go to our jobs website: https://shakespearebtrust.jobs.people-first.com/

The Shakespeare Birthplace Trust is committed to promoting equality of opportunity and building a diverse and representative workforce.

How To Apply

The closing date for applications is Wednesday 12 February 2025, interviews will take place on Friday 21 February 2025, in person at the Shakespeare Centre, Henley Street, Stratford-upon-Avon, CV37 6QW.

If you would like to know more and to apply please go to our jobs website: https://shakespearebtrust.jobs.people-first.com/

The Shakespeare Birthplace Trust is committed to promoting equality of opportunity and building a diverse and representative workforce.