Wage: £11.45 per hour, paid in monthly in arrears plus holiday pay

Contract: Casual/Zero-Hours Worker, fixed until 31st March

Hours: Variable, by arrangement. Evening and weekend work will be required.

We require good availability around busiest periods for this role, which are during December and March 2025. Please consider this when appliyng.

Job Description

BAR:

• Proactively support the set-up and pack-down of the theatre bar, ensuring the highest standards of hygiene and presentation are met.
• Serve customers from the bar pre-show, during the interval, and post-show, preparing drinks, snacks, and merchandise orders as required.
• Have good working knowledge of products, upselling and engaging in the story behind the products.
• Ensure that any maintenance queries are logged with the Duty Manager, performing basic maintenance when required.

THEATRE

• Usher performances in both theatre spaces.
• Assist with latecomers.
• Monitor and ensure the safety of audiences.
• Assist the Duty Manager during incidents or evacuations

OPERATIONS

• Ensure smooth delivery of private hires, conferences, and event activities under the Duty Manager.
• Ensure all health and safety standards are met and all in-house procedures are followed.
• Be a proactive member of the team in all aspects of the role including escalating concerns, or raising ideas of additional measures that could be put in place.
• Work alongside the Duty Manager on shift to ensure the smooth running of the Theatre, Bar and Front of House during public performances.

For a full breakdown of all job responsibilities please see the job pack on our website.

How To Apply

Whilst we welcome applications from people of all backgrounds, we encourage applications from people whose identities or backgrounds are underrepresented in our organisation, including those who face barriers to opportunities, people from working class backgrounds, people from the LGBTQIA+ community, and people from Black, Asian, traveller, mixed heritage or other global majority backgrounds. If this applies to you, please refer to this in your application and we will guarantee an interview if you meet the criteria listed in ‘We would like to hear from people who have’.

If you require an Application Pack in an alternative format or have any questions about this role or the application, please email: [email protected]

To apply

Please email [email protected] with the subject ‘Front of House Assistant’ and include all of the following:

• Completed application form outlining your experience against the personal specification.
• Or a short film/audio file detailing relevant experience and why you want this role
• A completed Equalities Monitoring form

Deadline:
4th November, interviews to be held on Thursday 7th November 2024.

Applications received after that time cannot be considered.

All forms can be found on our website.