Privacy Policy
1. Controller
Welcome to Creative Lives in Progress Limited’s (“CLIP” “we”, “us”, “our”) privacy policy.
This Privacy Policy was last updated in July 2025.
Please read this privacy policy carefully as it contains important information about who we are and how and why we collect, store, use and share your personal data. It also explains your rights in relation to your personal data and how to contact us or supervisory authorities in the event you have a complaint. Please note that your use of the site is subject to our Terms of Service.
If you are a resident of California or certain other U.S. states, see additional disclosures set out in the U.S. State-Specific Disclosures Section.
2. Controller
CLIP is the data controller and is responsible for certain personal data about you that we collect and use to supply you with our services as a representative of an organisation or as an individual (for example a producer of content or emerging talent within the creative industry), or where you use or browse our website.
If you have any questions about this policy or about how we handle your data, or have trouble accessing this Privacy Policy, please contact our data privacy team/manager as follows:
Email: [email protected]
To the extent applicable, you have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
3. Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
4. The data we collect about you
Personal data, or personal information, means any information that relates to an identified or identifiable individual. It does not include data that cannot be used to identify you (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Individuals
- Identity Data: includes name, title and job title.
- Contact Data: includes email address, telephone number and where applicable, online presence.
- Marketing Data: includes your preferences in receiving marketing communications from us or third parties.
- Profile Data: includes your username, feedback, your interests and experience, content uploaded by you, attendance at events, your responses to surveys, your contact history.
- Special Category Data: includes preferred pronouns, ethnicity, LGBTQIA status, disability status.
- Usage Data: information about how you use our website, IT, communication and other systems.
- Technical Data: includes your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, the device type, operating system, unique device identifiers, device settings, and geo-location data.
Representatives of Organisations
- Identity Data: includes name, title and job title.
- Contact Data: includes business address, email address and telephone numbers, organisation details, where applicable online presence.
- Profile Data: includes your username, orders made by you on behalf of your organisation, your interests, preferences, feedback, attendance at events.
- Usage Data includes information about how you use our website and services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences
Website users/browsers
- Technical Data: includes your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, the device type, operating system, unique device identifiers, device settings, and geo-location data.
- Usage Data: information about how you use our website, IT, communication and other systems
We also collect, use and share data that has been aggregated and anonymized (“Aggregated Data”),such as statistical or demographic data for any purpose. If we combine or connect Aggregated Data with your personal data, we treat the combined data as personal data which will be used in accordance with this privacy policy.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our services). In this case, we may have to cancel a service you have purchased from us but we will notify you if this is the case at the time.
How is your personal data collected?
We use different methods to collect data from and about you including through:
- Direct interactions. You may give us your personal data by filling in forms or by corresponding with us by phone, email or otherwise. This includes personal data you provide when you:
- apply for our services;
- create an account on our website;
- subscribe to our publications;
- request marketing to be sent to you; or
- give us feedback or contact us.
- Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details.
- Third parties. We will receive personal data about you from various third parties such as:
- analytics providers such as Google;
- the organisation you represent;
- publicly available resources such as LinkedIn;
- third party membership platforms such as Outseta.
5. Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we use your personal data, and, to the extent UK GDPR applies, which of the legal bases we rely on to do so. Under UK GDPR, the following legal bases may apply:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
- In limited circumstances where you have given your consent.
Note that under EEA or UK law we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Purpose/Activity | Type of data | Lawful basis for processing including basis of legitimate interest |
---|---|---|
To register you or your organisation as a new customer | (a) Identity (b) Contact | (a) Performance of a contract with you (b) Necessary for our legitimate interests (to manage our contract with your organisation) |
To process and deliver your or your organisation’s order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us (c) facilitate access to website and content. (d) facilitate attendance at one of our events | (a) Identity (b) Contact (c) Transaction (d) Marketing and Communications (e) Profile | (a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us) (c) Consent |
To encourage greater transparency and representation within the creative working world | (a)_Identity (b) Special Category | (a) Necessary for our legitimate interests (to develop our business and our industry) (b) Explicit consent |
To manage our relationship with you or your organisation which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey | (a) Identity (b) Contact (c) Profile (d) Marketing and Communications | (a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our services) (d) Consent |
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | (a) Identity (b) Contact (c) Technical | (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation |
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you | (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical | (a) Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business and to inform our marketing strategy) (b) Consent. |
To use data analytics to improve our website, services, marketing, customer relationships and experiences | (a) Technical (b) Usage | Necessary for our legitimate interests (to define types of customers for our services and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
To make suggestions and recommendations to you about services that may be of interest to you | (a) Identity (b) Contact (c) Technical (d) Usage (e) Profile (f) Marketing and Communications | (a) Necessary for our legitimate interests (to develop our services/services and grow our business) (b) Consent |
Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
We may use your Identity, Contact, Technical, Usage, and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services and offers may be relevant for you (we call this marketing).
If you are an individual, you may receive marketing communications from us if you have consented for us to send you this information or if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.
For U.S. residents, for more information on our marketing practices and your rights, please see the California and State-Specific Disclosures, below.
Opting out
You can ask us to stop sending you marketing emails at any time by unsubscribing.
Where you opt out of receiving these marketing messages, this will not apply to service/transactional messages.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.
Change of purpose
Where required by law, we will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. Where UK GDPR applies, if you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us: [email protected].
Where required by law, if we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
6 . Disclosures of your personal data
We may share your personal data with the categories of parties set out below for the purposes set out in the table above:
- Service providers acting as processors who provide services such as IT and system administration services and email segmentation, our CRM system provider, or organisations that provide us with support services such as job board or event services.
- Marketing companies and online advertising agencies – helping us to manage our electronic communications to you and to help us show you the advertising you are most likely to be interested in. Companies that provide marketing and advertising assistance (including management of email marketing operations as well as analysis of the effectiveness of our advertising and communications campaigns.
- Other attendees at one of our events: if you attend one of our events and you have agreed for us to share you information with other attendees.
- Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
- HM Revenue & Customs, regulators and other authorities based in the United Kingdom.
- Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
Where required by law, we require third parties with whom we share your personal data to respect the security of your personal data and to treat it in accordance applicable data protection legislation. We do not allow our third-party service providers to use your personal data for their own purposes (except as permitted by law) and only permit them to process your personal data for specified purposes and in accordance with our instructions.
7. International transfers
It is sometimes necessary for us to transfer your personal data to countries outside the UK. In those cases we will comply with applicable UK data transfer laws designed to ensure the privacy of your personal data.
Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data; or
- Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.
Please contact us: [email protected] if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.
8 . Data security
We implement and maintain reasonable administrative, physical, and technical security safeguards to help protect your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, where required by law, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. As required by law, they will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Please note that transmission via the internet is not completely secure and we cannot guarantee the security of information about you.
9. Children
Our services are not directed toward children under 16. If you are a parent or guardian and believe we have collected personal data from children, contact us at [email protected].
10. Data retention
How long will you use my personal data for?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Where required by law, details of retention periods for different aspects of your personal data are available from us by contacting us: [email protected].
11 . Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please see below (Your Legal Rights) to find out more about these rights.
If you wish to exercise any of these rights please contact us: [email protected].
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
YOUR LEGAL RIGHTS
Where UK GDPR applies, you have the right to:
Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
- If you want us to establish the data's accuracy.
- Where our use of the data is unlawful but you do not want us to erase it.
- Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
- You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services or services to you. We will advise you if this is the case at the time you withdraw your consent.
12. U.S. State-Specific Disclosures
CALIFORNIA
These disclosures only apply to California residents.
Notice at Collection
For residents of California, at or before the time of collection of your personal information, you have the right to receive notice of our data practices. Our data practices are as follows:
- Collection. The categories of personal information we have collected in the past 12 months and the categories sources from which the personal information is collected are set out in the How and Why We Process Personal Data section above, which we have further set out below using California-specific terms.
- Contact Identifiers, including your name, email address, and phone number.
- Characteristics or demographics, including your age, gender, and country.
- Account credentials, including your username, password, password hints, and other information for authentication or account access.
- Payment information, including your payment instrument number (such as a credit or debit card number), expiration date, and security code as necessary to process your payments. This information is processed by our payment processors.
- Content, including content within any messages you send to us (such as feedback or questions) or publicly post, (such as content you post on the website).
- Device identifiers, including your device’s IP address.
- Device information,including your device’s operating software and browser (e.g., type, version, and configuration), internet service provider, and regional and language settings.
- Internet activity, including information about your browsing history and interactions, such as the features you use, pages you visit, advertisements you view, purchases you make or consider, time of day you browse, and referring and exiting pages.
- Non-precise location data, such as location derived from an IP address or data that indicates a city or postal code level.
- Inferences drawn from any of the above information identified in this section.
- Purpose.The specific business and commercial purposes for collecting and using personal information are set out in the “Purposes for which we will use your personal data” section above.
- Disclosure. The categories of persons to whom personal information is disclosed, including service providers for business purposes, are set out in the “Disclosures of your personal data” section above. We disclose the categories of personal information listed in the Collection section above to service providers for business purposes.
- Sales and Shares. Some of our disclosures of personal information may be considered a “sale” or “share” as those terms are defined under California law. A “sale” is broadly defined to include a disclosure for something of value, and a “share” is broadly defined to include a disclosure for cross-context behavioural advertising. We collect, sell, or share the following categories of personal information for commercial purposes: contact identifiers, characteristics or demographics, content, device identifiers, device information, internet activity, non-precise geolocation data, and inferences drawn from any of the above. The categories of third parties to whom we sell or share your personal information include, where applicable, vendors and other parties involved in cross-context behavioural advertising. We do not knowingly sell or share the personal information of minors under 16 years old who are California residents.
- Sensitive Data. Some of the personal information we collect may be considered sensitive personal information under California law. We collect, use, and disclose sensitive personal information only for the permissible purposes for sensitive personal information under California law or without the purpose of inferring characteristics about consumers. We do not sell or share sensitive personal information.
- Retention. The criteria used to determine the period of time we retain your personal information is set out in the “Data Retention” section above.
Requests
You have the right to exercise choice over your personal information as follows:
- Verifiable Requests: You have the right to:
- Know what personal information we have collected about you, specifically have the right to know the categories of sources from which personal information was collected, the business or commercial purposes for collecting, selling, or sharing personal information, the categories of personal information that we sold, shared, or disclosed for a business purpose, the categories of third parties to whom we disclosed personal information, and the specific pieces of personal information we have collected about you;
- Correct inaccurate personal information we maintain about you; and
- Delete personal information that we have collected from you.
These rights are verifiable rights, meaning that we need to verify your identity before fulfilling them. To exercise any of these rights, submit a request through our form here (specifying the rights you wish to exercise) or call our toll-free number at [INSERT PHONE NUMBER]. We will confirm receipt of and respond to your request consistent with applicable law. To verify your identity, we may require you to confirm receipt of an email sent to an email address that matches our records, provide us with details relating to your history with us, or provide additional information. If we cannot verify your identity, we may deny your request in accordance with applicable law.
- Sales and Shares: You have the right to opt-out of us selling or sharing your personal information to third parties. To exercise this right, click here to manage your cookie preferences or turn on a recognized opt-out preference signal, such as Global Privacy Control, in your browser or extension. Because we typically do not associate information collected through tracking technologies with information in our systems, the opt-out will apply only to the browser from which you opt-out. If you delete or reset your cookies, or switch browsers, you will need to reconfigure your settings.
- Shine the Light: If you are a customer, you may request (i) a list of the categories of personal information disclosed by us to third parties during the immediately preceding calendar year for those third parties’ own direct marketing purposes; and (ii) a list of the categories of third parties to whom we disclosed such information. To make a request, please write us at [email protected]and specify that you are making a “California Shine the Light Request.”
- Do Not Track. We do not respond to Do Not Track signals.
Your rights are subject to exceptions and our retention practices. You have the right not to be discriminated against for exercising any of your rights. To the extent permitted by law, rights requests must be exercised through the applicable designated method listed above. You may make a rights request using an authorized agent. Except for rights requests made by opt-out preference signal, we will require written and signed proof of the agent’s permission to do so and we may verify your identity directly with you.
CONSENSUS STATES
These disclosures only apply to residents of any Consensus State. “Consensus States” means Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia.
Data Practices
For residents of any Consensus State, our practices regarding the collection, use, disclosure, and retention of your personal data are set out in the main Privacy Policy above.
Some of our disclosures of personal data may be considered a “sale” under applicable law, which is often defined to include a disclosure for something of value. We also may process your personal data for purposes of targeted advertising. We do not process personal data for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers.
Requests
You have the right to exercise choice over your personal data as follows:
- Verifiable Requests: You have the right to:
- Confirm whether or not we are processing your personal data, and in some regions, confirm the categories of personal data we have processed;
- Access your personal data;
- Correct inaccuracies in your personal data;
- Delete your personal data;
- Obtain a copy of your personal data that you previously provided to us in a portable and readily usable format
- If you are a Minnesota or Oregon resident, you also have the right to obtain a list of the specific third parties to which we have disclosed personal data.
- If you are a Delaware or Maryland resident, you also have the right to obtain a list of categories of third parties to which we have disclosed your personal data.
- These rights are verifiable rights, meaning that we need to verify your identity before fulfilling them. To exercise any of these rights, submit a request through our form here (specifying the rights you wish to exercise) or call our toll-free number at [INSERT PHONE NUMBER]. We will confirm receipt of and respond to your request consistent with applicable law. To verify your identity, we may require you to confirm receipt of an email sent to an email address that matches our records, provide us with details relating to your history with us, or provide additional information. If we cannot verify your identity, we may deny your request in accordance with applicable law.
- Sales and Targeted Advertising: You have the right to opt-out of us selling your personal data to third parties or processing your personal data for purposes of targeted advertising. To exercise this right, click here to manage your cookie preferences or turn on a recognized opt-out preference signal, such as Global Privacy Control, in your browser or extension. Because we typically do not associate information collected through tracking technologies with information in our systems, the opt-out will apply only to the browser from which you opt-out. If you delete or reset your cookies, or switch browsers, you will need to reconfigure your settings.
- Consent: You have the right to revoke consent previously given to us for the processing of your personal data. To revoke consent, write us at [email protected] (specifying the consent you wish to withdraw). If you withdraw consent, you may not be able to receive certain services related to that consent.
Your rights are subject to exceptions and our retention practices. You have the right not to be discriminated against for exercising any of your rights. To the extent permitted by law, rights requests must be exercised through the applicable designated method listed above. You may make a rights request using an authorized agent. Except for rights requests made by opt-out preference signal, we will require written and signed proof of the agent’s permission to do so and we may verify your identity directly with you.
You have the right to appeal our decision in response to your request. To appeal, please write us at [email protected] and specify what you wish to appeal. We will review and respond to your appeal in accordance with applicable law. If we deny your appeal, you may submit a complaint to your Attorney General as follows: Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, Virginia.
NEVADA
If you are a resident of Nevada, you also have the right to opt-out of sales of your personal information. To exercise this right, click here to manage your cookie preferences. Your rights are subject to exceptions and our data retention practices.