Tobacco Factory Theatres is looking for a new Box Office Assistant to join our busy box office, working during our opening hours and for evening show incomings.
Reports to: Sales Co-ordinator
Hours: Mainly evening and weekend work, approx 3 shifts per week with opportunity to do more in busy periods
Salary: £12.21 per hour
Contract: Zero hour contract
Holiday: Accrued based on number of hours worked
For a full breakdown of responsibilities please the job pack on our website.
We would like to hear from people who:
- Are organised with a meticulous attention to detail
- Have exceptional people skills, including verbal and written communication
- Have at least one year of experience of working with a Box Office system
- Efficient in using Microsoft Word and Excel programmes
- Have at least one year of customer service experience
- Have cash handling and banking experience
- Have previous key-holding responsibilities
You may also have:
- Experience with the Box Office ticketing system Spektrix

How to Apply
Email: [email protected]
Email Subject: Box Office Assistant
Include one of the following:
Completed application form outlining your experience against the personal specification.
Or, A short film/audio file explaining your relevant experience and interest in the role.
Also include a completed Equalities Monitoring form.
Alternative Formats & Inquiries:
If you need the Application Pack in an alternative format or have questions, email [email protected].
Interview dates:
May 5th
We encourage applications from people whose identities or backgrounds are under-represented in our organisation, including those who face barriers to opportunities, people from working class backgrounds, people from the LGBTQIA+ community, and people from global majority backgrounds.
If this applies to you, please refer to this in your application and we will guarantee an interview if you meet the criteria listed in ‘We would like to hear from people who have’.
While we have publicised this opportunity, please note that: (i) the application and selection process is managed by the advertising company/organisation; and (ii) we rely on them to: provide accurate, up-to-date details about themselves and the opportunity; ensure that opportunities are ethical and paid fairly. To report a listing, please email [email protected].